Skip to main content

INVALID_CREDENTIALS

Error Cause​

When calling the API, the authentication information in the request header failed verification.

Solution​

Calling the HTTP access service returns an error​

  1. Go to TCB Platform/Environment Configuration/HTTP Access Service, check whether "authentication" is enabled. You can choose to disable authentication to skip the authorization step.

HTTP Authentication Settings

  1. If authentication is enabled, see Using authentication information in HTTP requests to perform authentication.

Calling the HTTP API returns an error​

When calling the HTTP API, please check whether the Authorization header carries a valid access_token. See HTTP API Authentication and Authorization.