Skip to main content

Generate HAR files

When encountering loading problems or performance issues, you can use the browser's built-in developer tools to generate HAR files to assist developers in locating problems.

HAR File​

`HAR (HTTP Archive format) is a JSON-formatted archive file format, commonly with the file extension .har. Web browsers can use this format to export detailed performance data about the web pages they load.

Steps to Generate HAR Files​

To generate HAR files, perform the following steps:

  1. Open a Google Chrome window and then open a new tab.
  2. Open the Developer Tools for the page (Shortcut keys: Windows: F12, OS X: ⌘ + ⌥ + I).
  3. Open the network tab. Check Preserve log and Disable cache

  1. Enter the URL of the page for which you want to record the HAR in the address bar and log in, then perform all actions that cause the issue.

  2. After completing the steps, in the Developer Tools, right-click and select Save all as HAR.

  1. Save the HAR file as a local file, which can be sent to troubleshooting personnel to assist in locating network issues.