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Troubleshooting

Troubleshooting Common Issues​

Login Issues​

Issue: Unable to log in to CloudBase

Log in to CloudBase

If login fails, please check:

  • Check if the network connection is normal
  • Check if the CloudBase environment has been provisioned

Deployment Issues​

Issue: Deployment Failure Send the complete error information to the AI:

An error occurred, the error is xxxx

Issue: Cloud Function Runtime Error

The cloud function code execution does not meet the requirements; the requirement is xxx. Please check the logs and data for debugging and fix the issue.

MCP Configuration Issues​

Issue: MCP Tool Unavailable

  1. Check if the MCP configuration has been added correctly
  2. Restart the AI IDE
  3. Confirm that the correct configuration format is used
{
  "mcpServers": {
    "cloudbase-mcp": {
      "command": "npx",
      "args": ["-y", "@cloudbase/cloudbase-mcp@latest"]
    }
  }
}

Environment Switching Issues​

Switch to Another Environment:

Log out of CloudBase
Log in to CloudBase

Check current environment:

Query current CloudBase environment information

Debugging Tips​

  1. Describe the error in detail - Provide the complete error information to the AI
  2. View logs - Request the AI to view cloud function logs
  3. Troubleshoot step by step - Start by verifying simple functions
  4. Redeploy - Modify the code and redeploy for testing

Get Help​

If the issue persists, you can:

  1. View FAQ - Frequently Asked Questions
  2. GitHub Issues - Submit an issue
  3. Technical Exchange Group - Join the WeChat Technical Exchange Group to get help